1. Information We Collect

a. Information You Provide Directly
Enquiry Forms: When you fill out our custom HTML forms to make an enquiry, we collect basic information necessary to fulfil your request effectively. This may include your name, email address, phone number, company name, and any additional information you choose to provide.
b. Information Collected Automatically
Cookies and Similar Technologies: We use cookies managed by Cookiebot (Usercentrics) to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you use our Site.
Google Analytics: We use Google Analytics to collect anonymized data about your interactions with our Site. This includes pages visited, time spent on the Site, and other usage statistics.
Cloudflare: Our Site uses Cloudflare for security and performance optimization. Cloudflare may collect anonymized data for these purposes.

2. How We Use Your Information

We use the collected data for the following purposes:
To Respond to Enquiries: To provide you with information or services that you request from us.
Site Improvement: To analyze usage patterns and improve our Site’s content and functionality.
Security: To maintain the security and integrity of our Site.

3. Data Storage and Security

Storage Location: All personal data is stored securely on servers located in London, UK.
Security Measures: We employ multiple levels of security to protect your data, including encryption, firewalls, and secure server environments.
Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:
Service Providers: Trusted third-party services like Google Analytics and Cloudflare that assist us in operating our Site.
Legal Obligations: If required by law to comply with any legal obligation or to protect the rights, property, or safety of Airtek Fan Solutions Ltd, our customers, or others.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
Right to Erasure: You have the right to request that we delete your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you under certain conditions.
Right to Object: You have the right to object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: UK: 01202 623333 | International: +44 (0)1202 623333
Address: Airtek Fan Solutions Ltd, Unit 2 Ventura Centre, Upton Industrial Estate, Poole, England, BH16 5SW

6. Cookies

Our Site uses cookies to enhance user experience and analyze site performance.
Types of Cookies Used:
Necessary Cookies: Essential for the operation of the Site.
Analytics Cookies: Help us understand how visitors interact with the Site.
Managing Cookies: You can manage your cookie preferences through our Cookiebot consent banner or adjust your browser settings to refuse cookies.
For more information, please visit our Cookie Policy.

7. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the content or privacy practices of other websites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: UK: 01202 623333 | International: +44 (0)1202 623333
Address: Airtek Fan Solutions Ltd, Unit 2 Ventura Centre, Upton Industrial Estate, Poole, England, BH16 5SW

10. Contacting the Supervisory Authority

If you wish to report a complaint or feel that we have not addressed your concerns satisfactorily, you may contact the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Phone: 0303 123 1113

Legal Entity:
Airtek Fan Solutions Ltd is registered in England.

Thank you for visiting Airtek Fan Solutions Ltd.